Professional Standards

CTAR is committed to holding our Realtor® members to the highest standards of ethical, professional and fair business practices.

If you feel that the Realtor(s)® involved in your transaction did not abide by the Realtor® Code of Ethics, you may file a complaint.

The Code of Ethics of the National Association of Realtors® is the promise to the public that when dealing with a real estate agent that is a Realtor®, you can expect honest and ethical treatment in all transaction related matters. Only Realtors® pledge to abide by the Association’s Code of Ethics and only Realtors® are held accountable for their ethical behavior. Learn more at NAR here.

Filing A Complaint or Requesting Arbitration
Complaints and Arbitration Requests are handled by the South Carolina Association of Realtors®️. Before filing, please contact Byron King or Austin Smallwood at the SCR Legal Hotline at 803-772-5206, ext. 1.

You can also find resources online with the South Carolina Association of Realtors here.

Ombudsman Services
We also offer informal resolution options through CTAR and our Ombudsman Resolution Services. Please contact Teena Martindale,  843.793.5202.


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