CTAR’s Updated Covid-19 Guidance
CTAR | CHS MLS | SCCMLS Offices to Operate Virtually Until Further Notice
ASSOCIATION AND MLS OFFICE OPERATIONS
Out of concern for the continued safety of our members, staff and leadership, the CTAR, CHS MLS and SCCMLS building will remain closed with the majority of staff operations continuing virtually until further notice. Members may make appointments to come to the office for lockbox services or to make purchases.
As we have done throughout the pandemic, we will continue business as usual from a virtual position—all Association and MLS employees are available via phone and/or email during normal operating hours (9am-5pm). Please find a list of direct contacts for staff here.
Thank you for your patience and understanding during this unprecedented time and assure you we will do everything we can to provide you with the outstanding services you are accustomed to.
APPOINTMENTS FOR SERVICES
Appointments are available on Mondays and Wednesdays form 10am-4pm and on Fridays from 10am-2pm.
Members may make appointments for services including store purchases, lockbox pickup and limited repair drop-off*. We will employ a curbside pickup approach for the safety of all parties. Products and services will be available for pick up at your designated time in front of the building.
Social distancing practices will be strictly adhered to and all pickup areas will be sanitized by a professional cleaning crew each day.
*lockboxes in need of repair will be quarantined for a minimum of 72 hours before repair and you will be contacted regarding repair status prior to pickup.
REAL ESTATE OPERATIONAL GUIDANCE
Given that the threat of the spreading virus remains very real, especially as restrictions begin to ease, we will remain in line with the guidance being offered by the National Association of Realtors and the SC Realtors–that whenever possible, virtual options are utilized, but that the final decision rests with the broker and the client’s preference and should follow all CDC guidelines for proper safety protocols including masks and gloves, as well as following social distancing practices.
We remind you of your ethical duty to protect the public, your clients and we all have a responsibility to protect our communities.
Given the ease of access to technology resources and in light of safety considerations, you may choose to conduct your business virtually during this time.
New Showing Guidance from NAR
As restrictions begin to ease around the country, NAR is providing this attached guidance to assist brokers in formulating guidelines for their businesses and agents in preparation for business in the new normal. NAR continues to encourage members to use virtual showings and limit in-person activity in all other aspects of the transaction as much as possible during the pendency of this crisis, even where in-person showings are allowable by state or local order.
Please review the specifics.